Shipping & Delivery

Shipping rates & delivery time to Spain, Portugal, France, Monaco and Andorra:

FAST DELIVERY PRODUCTS:

Transport – Free.

Standard delivery time: 2-6 days

ALL OTHER PRODUCTS:

Transport – Free.

Standard delivery time: 4-6 weeks

 

Shipping rates & delivery time to other countries: 

Transport – Upon request

Standard delivery time:  Depending on your country.

 

Order status:
The tracking number for your shipment will be included in the invoice email once the order is shipped.
Or please contact order@jensenstore.com and include your order # as a reference.
Please note that we are unable to remove old beds & mattresses.
 
RETURNS AND REFUNDS
We accept returns but no later than 14 days from the date of receipt. Items should be returned new and in its original packaging.
Items are ineligible for return under any of the following circumstances:
Beds and mattresses made to order.
Item has been used, except for defective item.
We will refund the full amount of the returned products, except the cost of the return shipping.
Returns that are damaged, soiled or altered will not be accepted.
As soon as we have received and accepted the return, all successfully returned items will be credited to the credit card used to originally purchase the items.
Please note that it can take up to 10 business days for the refund to appear in your account.