All orders are subject to acceptance and availability. Prices shown on the Site are in Euros and are including 21% VAT.

Customers purchasing within EU are served as DDP (door delivery duty paid) and relevant import duty and tax costs are included in the final purchase price.

Customers purchasing from a country outside EU are served as DDU (door delivery duty unpaid). Import duty and tax costs will be invoiced to you directly from the courier company such as UPS.

Insurance & Delivery
Jensen Store insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.


All Jensen beds are supplied with a 5-year full guarantee and a 25-year guarantee against frame or spring breakages. The detailed terms and conditions can be found in the guarantee certificate issued with your bed. Download Jensen Guarantee and Care Instructions

In case of a complaint please contact customer service by e-mail to 


Jensen Store (“we”) are committed to protecting your privacy and your personal data. This privacy notice describes how we process and use the personal data that we receive from you when you visit and use this website and how you can contact us if you have additional questions regarding our processing of your personal data.

2.1 We collect and process your IP address that you submit in order to provide you with a better experience when you visit our site and also obtain information from us. We will also use the information for statistical analysis.

2.2 We collect and process, for example, your name, address, phone no. and e-mail address to be able to answer your requests and/or orders. Without this personal data we will not be able to answer your requests and/or orders.

2.3 We collect and process personal data as mentioned above (2.1, 2.2) in addition to contact and delivery details and financial information regarding payment of products when you share them (a) as a part of your account details (if relevant) and/or (b) in connection with your requests or purchase of products on our website.

3.1 In addition to processing your personal data in connection with product orders you do with us, we use the data for the following purposes:

- To improve and adjust the user experience on our web page and make it more user friendly.
- To communicate with you regarding your orders, special products or advertising to be able to recommend products and services that may interest you.
- The information we collect when you visit our site, can also be used to show you web banners (retargeting). This is advertising that we place on other websites. In this connection cookies and pixels are used. Our goal is to make our advertising useful and interesting for you. Information regarding you is not saved in the cookies, only your activity on the website.

4.1 We have implemented appropriate technical and organisational measures to protect your personal data against loss, unlawful access, etc. The number of persons with access to your personal data is limited and only individuals associated with Jensen Store which need to process your personal data, will have access to your personal data.

4.2 We will also share your personal data with suppliers that carry out services on our behalf such as:

Google – google.com/analytics
- analysis of web traffic
- consumer traffic on the web page, tracking of sources

Google – adwords.google.com
- advertising in google network
- consumer traffic to web page

Facebook – facebook.com
- advertising on Facebook
- demographic and psychographic segmentation

Instagram – instagram.com
- advertising on Instagram
- demographic and psychographic segmentation

YouTube – youtube.com
- advertising on YouTube
- demographic and psychographic segmentation

MailChimp – mailchimp.com
- distribution of newsletters
- e-mail addresses

We store the personal data as long as it is necessary to fulfil the purpose for which the personal data has been collected. This means that we delete your personal data when such data is no longer necessary to process a request, an order or to administrate your account or our client relationship. Statistics that have been anonymised may be saved thereafter.

6.1 Jensen Store is the controller of the processing of your personal data. This means that we are responsible for your personal data being processed correctly and in accordance with applicable laws.

6.2 You are entitled to know what personal data we are processing regarding you, and you can request a copy of such data. You are entitled to have incorrect personal data regarding you corrected, and in some cases you may request that we delete your personal data (if, for example, the personal data is no longer necessary in order to fulfil an agreement with you). If you have given your consent to processing of your personal data for an explicit purpose you may always withdraw your consent. If you want to withdraw your consent, you may contact us through the contact information provided in Section 6.3. You also have the right to object to certain processing of your personal data, and request that the processing of your personal data be limited. Please note that limitation or deletion of your personal data may result in us not being able to fulfil our obligations under an agreement with you. You are also entitled to extract your personal data in a machine-readable format and to transfer the personal data to another controller.

6.3 If you have questions regarding how we process personal data concerning you or wish to exercise your rights in accordance with Section 6.2, you are most welcome to contact us at info.no@hildinganders.com, by e-mail.

6.4 If you have any objections to or complaints about the way we process your personal data, you have the right to lodge a complaint with the relevant data protection supervisory authority.

If any changes are made concerning the processing of your personal data, we will inform you by publishing an updated version of this privacy notice on www.jensenstore.com.

8.1 What is a cookie?
A ‘cookie’ is a small text file containing information, which is stored on your computer. Cookies are only used for technical reasons and to facilitate your use of a website. One type of cookie, a “permanent cookie”, will save a file on your computer for a long time. It can thereafter be used to customise this website based on the user’s choices and preferences. Another common type of cookie is the “session cookie”. Session cookies are not saved once you close your web browser. For more information about how cookies work, please be referred to www.allaboutcookies.org.

8.2 What cookies are used by www.jensenstore.com?

• Google Analytics
Google analytics is a service delivered by Google inc. Google Analytics collects information about which pages you visit on our web page, how long your visit lasts, the number of visits and from which page you came from to get to our web page. Collected information is processed by Google to generate visitor statistics and reports. We are using this service to analyse the traffic on our website.

• Google:
We allow Google Analytics to install and manage cookies on this website. Information regarding search words and choices clicked on are used by Google to improve their search engine.

• Facebook:
Cookies from Facebook are used only if you have visited Facebook or have used a Facebook function or link on our website. Information can also be used to reach you on Facebook with special offers from us.

8.3 For more information regarding the use of cookies on this website please contact us at info@jensenstore.com.

8.4 How can you turn off the use of cookies?
If you do not wish to accept cookies you can change your web browser’s settings to automatically deny the storage of cookies or to inform you when a website wants to store cookies on your computer. Previously stored cookies can also be deleted through the web browser (for more on this see below under Section 8.5). Please note that certain areas and functions on this website require cookies and may not function if cookies are deleted or declined.

8.5 How can you delete cookies that are already saved?If you are using a PC and an updated browser and wish to remove the cookies that are already on your equipment, you can press CTRL, SHIFT and DELETE simultaneously. You can find the support pages for the most commonly used browsers here:

Internet Explorer

Mozilla Firefox

Google Chrome


Safari (Mac)

Safari (iPad, iPod)

Android mobil/net


Websites can make use of widgets for social media, which allow users access to content from Jensen Store website on different social media platforms (e.g. Facebook, Instagram YouTube and LinkedIn). To better understand how and what information is collected via social media and what cookies are used by such third party, we refer to the current privacy policy for each of the social platforms respectively.