Orders
All orders are subject to acceptance and availability. Prices shown on this website are in Euros and include VAT.

Customers purchasing within the EU are served as DDP (door delivery duty paid). The corresponding import duty and tax costs are included in the final purchase price.

Customers purchasing from a country outside the EU are served as DDU (door delivery duty unpaid). The import duty and tax costs will be invoiced to you directly from the courier company such as UPS.

Insurance & Delivery
Jensen Store insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.

Warranty
All Jensen beds are supplied with a 5-year full guarantee and a 25-year guarantee against frame or spring breakages. The detailed terms and conditions can be found in the guarantee certificate issued with your bed. Download Jensen Guarantee and Care Instructions
In case of a complaint please contact customer service by e-mail to customercare@jensenstore.com